Event Information
2018 MAIA Annual Convention
Date: February 19 — 28, 2018
Location: Amway Grand Plaza

MAIA Cancellation Policy: 50% refund after February 2, 2018


2018 Convention – Independent Together

Monday, 2/19:

2:30 to 5:30 P.M.

A Hippocratic Oath for Insurance Professionals– Rick Pitts, Vice President and general counsel to Arlington/Roe – On a daily basis decisions have to be made and it is vital they are made with an ethical foundation. Approved for 3 hours of CE.

8:00 pm - Networking Event (hosted by Young Agents) – Your warm-up to Convention.

Tuesday, 2/20:

8:30 am – 4:30 pm (full-day session)

E&O Mock Trail – Mary LaPorte, CPCU, CIC, LIC, CPIA – Mary will moderate a mock trial with a cast of characters; judge, jurors, attorneys and witnesses with the audience deciding who wins. Be entertained while learning how daily office practices can create risks and how simple procedures can reduce exposures. Approved for 6 hours CE, 3 hours of them Ethics. Qualifies for Loss Control Credits with Swiss Re/Westport or Fireman’s Fund.

8:30 am – 11:30 am

The 5 Work Comp Errors Every Agent Makes – Chris Boggs, CPCU, ARM, ALCM, LPCS, AAI, APA, CWCA, CRIS, AINS – Learn what every agent should be doing. Along with discussing reciprocity, co-op students and more. Approved for 3 hours of CE.

11:45 am – 1:30 pm – Lunch, Recognitions and Relevant Updates

1:45 pm – 4:45 pm

Condo Problems, Valuations and Bank Demands – Chris Boggs, CPCU, ARM, ALCM, LPCS, AAI, APA, CWCA, CRIS, AINS - Chris will cover the nuts and bolts about condos; additional insureds, rentals, condo associations, condo laws, etc. Approved for 3 hours of CE.

1:45 pm – 4:45 pm 

Agent of the Future - Sales Track Training from The National Alliance Thomas Barrett. This action packed three hours addresses changes in insurance distribution, the coming significant reduction of commission, increased competition in small business and personal lines, and how to position you and your organization for a profitable and successful future. Tomorrow’s agent looks significantly different than today’s. No CE.

5:00 pm

PAC Reception (by invitation or contribute at the door)

6:00 pm

Presidents Reception (generous hors d’oeuvres)

6:45 pm

Free evening. Experience Grand Rapids!

Wednesday, 2/21:

8:30 am – 10:30 am

Industry Forum Breakfast 

-Industry Updates

-TQA 2017 Agency Recognitions

- Inspirational Speaker Kevin Brown - "The HERO Effect"

10:35 am – 10:50 am

Membership Meeting

11:00 am – 2:00 pm

Stump the Experts - Developing Agency Trends - What do they mean? - Will they redefine us? – Chris Burand and Mary Eisenhart Belka, CPCU, ARM, ARe, RPLU, CIC, CPIW – Chris and Mary will lay the ground work sharing key things agencies/agents should or should not be doing and then open the floor to be challenged by the audience. Approved for 1 hour of CE.

11:00 am – 2:00 pm

Avoiding the Price Driven Sale– Sales Track Training from The National Alliance Thomas Barrett. During this working lunch, participants will learn how to close more sales by becoming the point of comparison placing price as a secondary factor in the client’s decision process. No CE.

11:00 am – 2:00 pm
New 2018 Tax Law: What to know in financial and retirement planning- Jerry Rhinehart, CIC, CLU, ChFC, RHU - The new Tax Law has numerous perks for most individuals, families and businesses. Come to learn all the ins and outs. Filed for 3 hours of CE.

Noon - Lunch Box

2:00 pm – 5:30 pm

Trade Show, Food and Late PM Reception

7:00 pm

Hospitality Suites

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